Press Release
The Ministry of Education and Skills Development informs all students, staff and teachers that it has opened a toll free telephone counseling facility which will start operating on the 15th June 2011 from 1000hrs to 2200hrs on daily basis.
The name of the centre is Youth Counseling on Air (YOCA). The short code number to dial is 17250 and is accessible via all mobile network service providers and landlines.
The objectives of the toll free telephone counseling facility are to enable young people to:
• Express personal, social, educational and vocational issues they face on day to day basis.
• Open up about seeking help rather than keeping issues bottled up.
• Got more reliable information on various issues that succumb to peer pressure.
• Get 12 hr counseling service.
• Get confidential and prompt response for crisis counseling needs.
• Be empowered with knowledge and life skills to handle the complex challenges they face today in view of HIV & AIDS and Wellness issues.
• Make informed decisions on issues of sexuality, alcohol and substance abuse, grief counseling and related psychosocial issues.
• Obtain Adolescence Sexual Reproductive health Information in a child friendly environment.
Teachers will also be accessing the facility for
• Psychosocial support
• Individual counseling
• Counseling advise and information on how best to handle counseling issues
• Database of Referral centre; counseling service providers
YOCA can also be reached by e-mail at: counselor@moesd.org.bw
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